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OTA Commissions Are Eating Your Margins. Your Front Desk Is Drowning in Manual Tasks.

Reviews go unanswered for days. Revenue reports get assembled by hand from four different systems. Night audit takes 3 hours. DxLogic builds AI workflows that handle the back-office grind — so your team can focus on the guest standing in front of them.

Find Your Workflow →
15 min/day
Review Response Time
100%
Response Rate
60 days
First Workflow Live

AI Workflows We Build for Hotels

Purpose-built automation for independent hotels, boutique groups, and resort properties.

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Guest Review Response Generator

AI reads reviews across Google, TripAdvisor, and Booking.com, drafts personalized responses matching your brand voice. Your manager reviews and posts in seconds instead of spending 2 hours a day writing from scratch.

100% response rate
See How This Works →
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Reservation Inquiry Handler

AI handles booking requests via email, phone transcript, and chat. Answers FAQs about amenities, availability, and policies. Manages the waitlist, sends confirmations and reminders. Your front desk stops being a call center.

50% less phone time
See How This Works →
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Revenue Report Consolidation

AI ingests data from your PMS, channel manager, POS, and spa systems. Generates daily revenue reports, occupancy forecasts, and RevPAR dashboards overnight. Your revenue manager sees a complete picture by 6 AM instead of assembling it by hand until noon.

90% less reporting time
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Guest Communication Automation

AI generates pre-arrival instructions, welcome messages, mid-stay check-ins, and post-stay thank-yous personalized to guest profile and booking type. Every guest gets the right message at the right time without your team touching it.

2x guest engagement
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OTA Listing Optimizer

AI generates and updates property descriptions, room types, and amenity lists across Booking.com, Expedia, and Airbnb from your property data. Keeps listings consistent and optimized instead of stale and copy-pasted.

10x faster listing updates
See How This Works →
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Night Audit Automator

AI reconciles PMS transactions, POS charges, and payment systems overnight. Flags discrepancies, generates exception reports, and produces the daily revenue summary by 6 AM. Your night auditor handles exceptions instead of reconciling everything manually.

3 hrs → 20 min audit
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Results from Operations Like Yours

How hotel operations eliminated manual processes and saw measurable ROI.

Case Study

Unifying 5 Properties Into One Platform — Saving $1.2M Annually

A boutique hotel group running 5 properties across 3 states, each on a different PMS and accounting system after a series of acquisitions. No unified view of revenue, occupancy, or guest data. Each property reported differently. The revenue manager spent mornings assembling numbers from 4 separate systems.

DxLogic designed and executed a 10-month unification project: standardized data pipelines, unified revenue dashboards, centralized guest communication, and automated night audit across all properties — with zero disruption to guest operations.

54%
Cost Reduction
5 → 1
Platforms Unified
$1.2M
Annual Savings
Get Results Like These →

Want results like these for your hotel operation?

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"Our review response rate went from 40% to 100% overnight. The AI drafts better responses than most of my managers were writing. Our TripAdvisor ranking moved up 15 spots in 3 months."
— General Manager, Boutique Hotel Group (4 Properties)

The Day-to-Day Difference

What changes when your hotel operations stop being manual.

Before (Manual) After (DxLogic AI Workflow)
Front desk staff spending 2 hours a day writing review responses. Half the reviews never get answered. Rating slips. AI drafts personalized responses in your brand voice. Manager approves in 15 minutes. 100% response rate, every day.
Revenue reports assembled manually from PMS, channel manager, POS, and spa systems every morning. Ready by noon if you're lucky. AI generates consolidated revenue dashboard overnight. RevPAR, occupancy, and department breakdowns ready by 6 AM.
Booking inquiries missed after hours. Guests who emailed at 9 PM get a response at 10 AM — by then they booked somewhere else. AI responds instantly 24/7. Answers FAQs, checks availability, sends confirmations. Guest gets a response in minutes, not hours.
Guest complaints discovered weeks later on TripAdvisor. By the time you see it, the damage is done. Real-time review monitoring and same-day AI-drafted responses. Issues addressed publicly before they compound.
Night audit takes 3 hours of manual reconciliation. Your auditor cross-references PMS, POS, and payment systems line by line. AI reconciles everything in 20 minutes and flags exceptions only. Auditor reviews the exceptions, not the whole ledger.
OTA listings updated quarterly. Descriptions copy-pasted between channels. Amenity lists outdated. Photos mismatched. AI keeps all channels current weekly. Descriptions optimized per platform. Consistency across Booking.com, Expedia, and Airbnb.

Built for Teams Running These Operations

If any of these describe your day-to-day, we built this for you.

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Independent Hotels (20-100 Rooms)

Running a hotel with a small team. Your front desk doubles as reservations, reviews, and guest services. No revenue management system. No dedicated night auditor — someone pulls double duty. You need AI that works behind the scenes so your staff can focus on the guest standing in front of them.

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Boutique Hotel Groups (2-10 Properties)

Each property runs different systems. No unified reporting. Your revenue manager manually assembles numbers from 3-4 PMS instances every morning. Guest data lives in silos. You can't compare performance across properties without a spreadsheet marathon. You need one view across all properties.

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Resort Properties

Spa, golf, F&B, rooms — each with its own system. Guest communication is fragmented. Pre-arrival info gets sent inconsistently. Night audit touches 5 different POS systems. You need AI that connects all your revenue centers and creates a seamless guest experience without adding headcount.

Common Questions About AI Workflows for Hotels

We're an independent hotel, not a chain. Is this for us?▾
Independent hotels are actually our sweet spot. Chains have corporate IT departments and enterprise software budgets. You don't. But you still need the same operational intelligence — review management, revenue reporting, guest communication. We build lightweight AI workflows that give you chain-level efficiency without the chain-level overhead. Most of our hotel clients run 20-150 rooms with lean teams.
Our PMS is Opera / Cloudbeds / Mews. Does this work with it?▾
We integrate with whatever you're running. Opera, Cloudbeds, Mews, RoomKey, ThinkReservations, WebRezPro — if it has an API or can export data, we connect to it. We don't replace your PMS. We fill the gaps between your PMS, your channel manager, your POS, and your accounting system. The AI works behind the scenes, connecting the data that currently lives in silos.
Our front desk staff aren't technical.▾
They don't need to be. The whole point is the AI does the technical work invisibly. Your front desk sees a drafted review response they approve with one click. Your night auditor sees a reconciled report with exceptions flagged. Your GM sees a revenue dashboard that updates overnight. Nobody learns new software. Nobody changes their workflow. The AI adapts to how your team already works.
We already pay for a channel manager.▾
A channel manager distributes your rates and availability. It doesn't write your listing descriptions, optimize your property photos, or keep your amenity lists consistent across Booking.com, Expedia, and Airbnb. It doesn't draft review responses or generate revenue reports. We don't replace your channel manager — we automate everything your channel manager can't do.
How long until we see results?▾
First workflow live in 60 days. Most hotels start with review response automation because it's the fastest win — you go from spending 2 hours a day on reviews to 15 minutes, and your response rate hits 100%. From there, we layer on revenue reporting, guest communication, or night audit automation based on where your biggest pain is. Measurable impact within 90 days.
What about guest data privacy?▾
We build within your infrastructure. Guest data stays in your environment. We follow SOC 2 practices and design every workflow with audit trails and access controls. We've worked with HIPAA-regulated healthcare data — hotel guest information is well within our security standards. No guest data leaves your systems unless you explicitly configure it to.
Can this work during our busy season or should we wait?▾
You can start anytime. The 2-week assessment is low-impact — we observe your workflows, interview your team, and map the gaps. We schedule the build around your operational reality. Many hotels start during shoulder season so the workflows are running and proven before high season hits. But we've also deployed mid-season when the pain was urgent enough.
This sounds expensive for a hotel our size.▾
The audit costs $5K-$10K. A typical build runs $25K-$75K. The monthly retainer is $3K-$8K. For context: if your night auditor spends 3 hours every night on manual reconciliation, that's roughly $30K-$40K in annual labor for that task alone. If your reviews go unanswered and your rating drops 0.3 stars, that's measurably fewer bookings. The math usually works in the first 6 months.

Stop Losing Revenue to Manual Processes

Book a free 15-minute AI Assessment. We'll map your guest-facing and back-office workflows, identify where manual handoffs are costing you revenue and ratings, and show you the 3 workflows with the highest ROI. No commitment. No generic pitch. Just a clear picture of where your hotel is leaving money on the table.

Schedule Your AI Assessment →

First workflow live in 60 days. Cancel the retainer with 30 days notice. No lock-in.